Easy access to healthcare services
Your pharmacist is there for you! Whether you’re looking to extend your prescription or get a new prescription for certain conditions, several healthcare services offered in pharmacy can simplify your life.
Take a look at the range of healthcare services your pharmacist can provide, most of them free of charge. By knowing what services your pharmacy provides, you’ll be able to make efficient decisions and save time.
Chronic disease monitoring
Did you know that you can monitor your treatment at your pharmacy whether or not you have a family doctor?
Treatment and prevention of diseases transmitted by viruses
From vaccinations to prescriptions, your pharmacy can provide services for many conditions.
Travel health
Planning a trip? Make an appointment at your local pharmacy. Your pharmacist can advise you and, if necessary, vaccinate you before you leave. He or she can also prescribe medication for traveller’s diarrhea, malaria, and acute mountain sickness.
- Vaccination against certain diseases, such as hepatitis and cholera. Ask your pharmacist for details (some fees may apply, depending on the vaccine).
- Prescription of medication to:
- Treat manifestations of traveller’s diarrhea,
- Treat diarrhea,
- Prevent of malaria and altitude sickness for travellers.
Treatments for dermatological conditions
The pharmacist can prescribe medication for certain conditions if a drug has been prescribed within the last five years.
- Contact dermatitis
- Mild acne
- Atopic dermatitis (Eczema)
- Fungal skin infection
- Diaper rash (for babies)
Women’s health
Your pharmacist can prescribe medications for several health conditions, such as contraception, menstrual pain and urinary tract infections.
- Emergency oral contraception
- Hormonal contraception
- Prevention of nausea and vomiting during pregnancy
- Folic acid and vitamin supplements before and during pregnancy
- Menstrual pain (if you’ve received a similar prescription in the last five (5) years)
- Recent urinary tract infection in women (if you’ve received a similar prescription in the last five (5) years), when this health problem has been treated at most once in the last 6 months and at most twice in the last 12 months)
- Yeast infections (if you’ve received a similar prescription in the last five (5) years)
Urinary tract infection
Amina, 45, feels a burning sensation when she urinates. She experienced the same symptoms less than a year ago. At the time, her doctor had given her a prescription to treat a urinary tract infection and her health problem was soon sorted out. She is now trying to see her doctor but, given that it is Saturday and at the height of summer, the next available appointment would be on the following Wednesday.
Hoping to address the situation as soon as possible, she visits her pharmacy and asks to talk to her pharmacist, who promptly asks Amina to step into the consultation office and ascertains that he can in fact help. Once he’s assessed Amina’s condition, he prescribes the same treatment she was given 9 months ago. It’s agreed that they will discuss any developments regarding her state of health in 48 hours.
Smoking cessation aids
Your pharmacist can help you to quit smoking by developing a quit plan, advise you on over-the-counter medications or prescribe nicotine replacement therapy (NRT). Many cessation aids are reimbursed by RAMQ.
Prescribe a medication
Your pharmacist could prescribe medication to help you treat a minor health condition or one that does not require a doctor’s consultation. Urinary tract infection, allergic conjunctivitis, shingles: the list goes on! You will find the complete list below.
Your pharmacist can prescribe a medication if you’ve received a similar prescription in the last two (2) to five (5) years (depending on the condition) for these health conditions:
- Minor acne
- Mouth ulcers
- Allergic conjunctivitis
- Menstrual pain
- Eczema
- Diaper rash
- Hemorrhoids
- Cold sores
- Recent urinary tract infections for women
- Allergic rhinitis
- Yeast infections
- Fungal skin infection
- Oral Thrush
- Clear oral thrush from the use of corticosteroid inhalers
- Drug therapy to treat shingles
Your pharmacist can also prescribe medication for the following conditions that do not require a doctor consultation:
- Shingles
- COVID-19 in at-risk patients (with a positive test)
- Treatment of influenza for at-risk patients
- Pediculosis (head lice)
- Emergency oral contraception
- Hormonal contraception
- Prevention of nausea and vomiting
- Folic acid and vitamin supplements before and during pregnancy
- Treatment of diarrhea and prevention of malaria and altitude sickness for travellers
- Smoking cessation aids
- Antibiotic prophylaxis for valve patients and cytopraeotective prophylaxis for at-risk patients
- Treatment for gastroesophageal reflux and dyspepsia
- Vaccination
- Emergency requiring the administration of salbutamol
- Antiviral prevention for people at risk of developing influenza-related complications
- Post accidental exposure to HIV prophylaxis (PEP)
- Antibiotic prevention for people exposed to a tick bite (Lyme disease)
- Over-the-counter medication, including supplies and equipment when indicated for the proper use of medication
- Treatment of contact dermatitis
Extending your prescription
Your prescription has run out, you need your medication, but you are unable to meet with your doctor or the health professional who gave you your prescription within a short time? Consult your pharmacist; he could extend your prescription.
How does your pharmacist proceed in such circumstances?
- Your pharmacist assesses the situation.
- He decides whether to extend your prescription.
- He writes the prescription and informs your doctor.
- He enters the reasons for his decision in your file.
This way you can avoid having your treatment interrupted!
Administering medication in an emergency
Your pharmacist can administer medication in an emergency such as an allergic reaction, or even show you how you can administer your medication yourself.
What does your pharmacist do in an emergency?
- Your pharmacist assesses your situation.
- He ascertains your physical and mental health to ensure an appropriate use of your medication.
- He decides whether to administer the medication.
- He enters the reasons for his decision in your file.
- If your pharmacist decides to administer the medication (i.e. through inhalation, subcutaneous/intramuscular injection), he:
- prepares and administers the prescribed dose while explaining the procedure;
- monitors your reactions to the medication until you leave (or until the arrival of the emergency services, if necessary).
How does your pharmacist demonstrate drug administration?
At your request or when the pharmacist deems it appropriate:
- He or she enters the information justifying the decision in your file;
- He prepares the prescribed dose to demonstrate its appropriate use (e.g.: subcutaneous, intramuscular or inhalation injection);
- With your consent, he administers the drug, explaining the procedure to be followed;
- Monitor your reactions to the drug.
Other services
Management services for patients in palliative care are offered to end-of-life patients treated at home, in a seniors’ residence, at a caregiver’s home or in a palliative care hospice, for medication included in the List of Medications, namely the list of medication covered by the Régie de l’assurance maladie du Québec (RAMQ).
Your pharmacist will carefully assess your file to make sure that you have access to your medication when you leave the hospital. This important step will ensure an easier return home, and that you receive the best treatments, suited to your situation.
Please note that some clinical services are covered by the general prescription drug insurance plan, by private insurance plans or by the Federal Healthcare Partnership. Other services are covered by the public health insurance plan.